Searches for an “AI development company” are surging — yet much of the market ships demos, not production. A real partner manages model, prompt, retrieval, and product UX as one system.
PoC or production?
A chat UI demo is not product integration. Ask about API latency, error rates, cost ceilings, and fallback flows.
LLM features without guardrails create brand risk — especially in customer-facing assistants.
How is RAG quality measured?
“We built RAG” is not enough. Ask for retrieval precision, hallucination rates, and human-reviewed golden sets.
Update frequency and access control (tenant isolation) are non-negotiable in enterprise work.
Cost and observability
Token cost can break product economics. Strong AI partners include prompt/token optimization and usage dashboards in delivery.
At Figtures, we tie AI development to product metrics: acceptance rate, task completion, support ticket reduction.
